Support

FAQ & support.

Most answers are below. If you need a human, call 1-800-VENDACAR (8a–9p ET, 7 days), email support@vendacarusa.com, or use the chat icon at the bottom-right of any page.

Selling & listing

Is listing really free? Yes — $0 listing fee, $0 success fee. We never up-sell 'featured' placement.
Where will my listing appear? On the public Search Cars marketplace and shown to 3,400+ approved dealers.
How many photos can I upload? Up to 20. We recommend at least 6 (exterior, interior, dash, odometer, engine bay, undercarriage).
Can I edit my listing after posting? Yes, anytime, from your account dashboard.

Buying

Is the price negotiable? Yes — most listings allow direct offers, and dealers respond within a few business hours.
How do I know the car is real? Every dealer is license-verified; every private seller is phone-verified.
Can I get an inspection before buying? Yes. Most listings allow third-party inspections; we can recommend mobile inspectors.
Who handles the title transfer? The seller — but we provide a step-by-step state-by-state guide for both sides.

Financing

Does pre-qualifying hurt my credit? No — it's a soft pull.
Can I use my own bank? Absolutely. You can pay cash, bring outside financing, or use Vendacar Auto Finance.
What's the minimum credit score? We work with lenders from prime through subprime. No firm cutoff.

Account & privacy

How do I delete my account? Email support@vendacarusa.com — done within 5 business days.
Do you sell my data? No. See our Privacy Policy for full details.
I forgot my password. Use the 'forgot password' link on the sign-in page.